Terms and Conditions

Welcome to Feng Cha Milk Tea! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing orders, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Ordering and Payment

When placing an order through our website, you agree to provide accurate and complete information, including your delivery address and contact details. All orders are subject to acceptance and availability. We accept Cash on Delivery (COD) as a payment method for deliveries in Pasay, Paranaque, Makati, Malate, BGC, Mandaluyong, and Pasig, Quezon. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

2. Delivery

We aim to deliver your order within the estimated delivery timeframe. However, delivery times may vary depending on traffic conditions, order volume, and other unforeseen circumstances. We are not liable for any delays in delivery. Delivery is available in Pasay, Paranaque, Makati, Malate, BGC, Mandaluyong, Pasig, and Quezon. Please ensure someone is available at the delivery address to receive the order. If no one is available, the order may be returned to us, and you may be charged for the redelivery.

3. Products and Services

We offer a variety of milk tea, desserts, and food items, including Coconut Jelly, Taro Milk Tea, Tiramisu, Egg Tart, Lobster Noodles, and more. We strive to ensure that all product descriptions and images are accurate. However, variations may occur. We reserve the right to change the menu, prices, and availability of products without prior notice.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Feng Cha Milk Tea or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

5. Limitation of Liability

Feng Cha Milk Tea shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, including but not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our liability is limited to the purchase price of the products or services in question.

6. User Conduct

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website. You must not engage in any conduct that could damage, disable, overburden, or impair our website or interfere with any other party’s use of the website.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Makati, Philippines.

9. Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new terms and conditions. It is your responsibility to review these terms and conditions periodically for changes.

10. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

  • Phone: 0916 486 5582
  • Email: [email protected]
  • Address: Makati Executive Tower 4 Unit G14, Makati, Philippines